Horses With Heart— Volunteer with Horses with Heart

Why Join Horses with Heart?

At Horses with Heart, you will become part of a dedicated team committed to changing lives through the unique connection between humans and horses. We value compassion, collaboration, excellence, and service. Every role contributes directly to helping participants gain confidence, independence, strength, and hope.

If you are passionate about serving others and believe in the power of equine-assisted services to transform lives, we encourage you to apply.

Volunteer Coordinator

Location: Chino Valley, Arizona
Position Type: Full-Time
Reports To: Executive Director

Position Summary

The Volunteer Coordinator is crucial to creating an exceptional volunteer experience from a person's first interest in Horses with Heart through long-term involvement. This role develops systems and culture that effectively recruit, develop, deploy, and retain volunteers who advance the organization's mission.

Success in this position means building a thriving volunteer community that feels valued, prepared, connected, and inspired to serve.

Essential Responsibilities

Volunteer Recruitment (20%)

Partner with Horses with Heart leaders to assess volunteer needs across programs, administration, fundraising, and facilities.
Develop and implement strategic processes that create a consistent flow of new volunteers.
Communicate the mission of Horses with Heart to the community and inspire others to join the cause.
Create and maintain systems that orient and place volunteers in appropriate service opportunities.

Volunteer Development (30%)

Ensure volunteers receive excellent training and opportunities for growth.
Collaborate with department leaders to develop and administer volunteer training.
Guide staff in volunteer engagement strategies that promote outstanding volunteer experiences.

Volunteer Deployment (20%)

Create and maintain systems that coordinate volunteer placement and track volunteer involvement.
Partner with team leaders to align volunteer strengths and interests with organizational needs.
Monitor volunteer participation and adjust placements as needed.

Volunteer Retention (20%)

Develop and implement strategies that encourage long-term volunteer engagement.
Create systems that track volunteer retention and identify opportunities for improvement.
Foster a culture of appreciation, celebration, and belonging among volunteers.

Supervisory and Leadership Responsibilities (10%)

Supervise the Volunteer Coordinator Assistant by establishing clear expectations and priorities.
Support and encourage the Assistant's growth and success.
Hold team members accountable to agreed-upon outcomes.
Serve as a member of the Horses with Heart leadership team through collaboration, support, and living out organizational values.

Qualifications and Skills

The ideal candidate will possess:

Strong organizational, leadership, and interpersonal skills.
Excellent communication and relationship-building abilities.
The ability to coordinate multiple priorities and manage details effectively.
Experience recruiting, training, or managing volunteers is preferred.
Proficiency with Microsoft Office and/or Google Workspace applications.
Knowledge of, or experience working with, people with disabilities and/or horses is preferred.
A willingness and passion to learn about the individuals Horses with Heart serves and the equine partners involved in the mission.

Physical Requirements